Trino is a relatively new online casino that has been making waves in the gaming industry due to its wide range of games and impressive features. Launched in 2019, this casino brand promises an unparalleled gaming experience for players around the globe.
Brand Overview
At first glance, Trino’s website exudes a modern and sleek design that immediately Trino grabs one’s attention. The intuitive interface is both user-friendly and visually appealing, making it easy to navigate even for newcomers. With a simple and uncluttered layout, players can quickly access the various sections of the site, including games, promotions, payments, and support.
The Trino brand is owned by Pallas Gaming Limited, a company registered in Malta (Registration Number C 77541). This gives the casino a reputable background and adherence to strict regulatory requirements. The website itself is managed and operated from Malta under license number MGA/B2C/384/2017 issued on August 1st, 2018.
Registration Process
The registration process at Trino is straightforward and relatively quick. To create an account, players must provide basic personal details such as name, address, date of birth, and contact information. A verification link will be sent to the player’s email to confirm their identity.
During sign-up, new players are required to choose a username and password that meets specific criteria for security reasons. Once these steps are completed, users can log in securely using their credentials.
To facilitate secure transactions and comply with anti-money laundering regulations (AML), Trino implements various verification procedures at different stages of account activity, including when withdrawing funds or upon request.
Account Features
Registered players have access to an array of features that enhance the overall gaming experience:
- Multiple language options
- A clear history of betting and win records
- Various currencies (GBP, EUR, USD, AUD) supported for simplicity
- Regular updates on bonuses and promotions via email or notifications
Furthermore, players can customize their profile settings to personalize preferences such as choosing preferred games, adjusting the sounds level and display zoom.
Bonuses
Trino offers a generous welcome bonus package of 100% up to €200 for new users. This comes with 50 free spins on popular slots. Regular players benefit from ongoing promotions like daily cashback rewards (up to €50) in certain games, tournaments that guarantee massive payouts or cash prizes.
Free Spins
Trino also offers regular packages of Free Spins (50-200) without wagering requirements for selected slots.
Key Terms: A minimum deposit is required to be eligible. Not all players will qualify; T&C apply.
To keep the momentum going, Trino has implemented a rewards program that grants loyalty points based on bets played across various games. Accumulated points can be redeemed or converted into additional bonuses at predefined rates, essentially offering yet another reward avenue for long-term members.
Payments and Withdrawals
Payment options are extensive to cater to diverse markets:
- Visa/Mastercard credit/debit cards
- e-wallets (Skrill, Neteller)
- Online bank transfers
- Bitcoin/other cryptocurrencies
For security reasons, all deposits must be verified through Trino’s system before making any withdrawals. This usually takes a few working days.
Withdrawal processing times:
- E-Wallets: 24 hours (Monday-Friday), instantaneous on weekends
- Credit/debit cards/Bank Transfer: 3-5 business days
The minimum deposit amount is €10, and the same applies to withdrawals. While the variety of payment methods should cater adequately to most users’ needs, those not listed may be able to use alternative gateways at Trino’s discretion.
Game Categories
Trino features a vast game library consisting of:
- Slots: Classic 3-reelers and Video slots
- Table games (Roulette, Blackjack, Baccarat)
- Card Poker variants
- Specialty games
- Virtual Sports
The variety caters to players with diverse tastes, interests and experience levels.
Software Providers
To supply its extensive library of over 1,200 titles, Trino collaborates with a pool of software suppliers:
- NetEnt
- Evolution Gaming (Live Casino)
- Microgaming
- WMS
- NextGen
Each provider brings their unique set of engaging games to the table. The collective diversity is undeniably beneficial for players seeking variety in their gaming experience.
Mobile Version
The Trino website is optimized for mobile usage, providing a fully functional and visually consistent version accessible on multiple devices (iOS, Android).
Given its accessibility via numerous browsers, this makes it simple to play anywhere, anytime with any internet-enabled device. Although not specifically branded as an app, players can seamlessly switch between desktop and portable versions using the same username and password combination.
Security and License
At Trino casino, a comprehensive approach towards player protection has been put in place:
- Encryption technologies protect user data (128-bit SSL) and transactions.
- Regular audits by PricewaterhouseCoopers, one of the ‘Big Four’ accounting firms globally.
- Independent testing agencies verify RTPs for fairness purposes.
As previously mentioned, Trino operates under a valid MGA license. This indicates their dedication to fair play, secure payments and strict regulation compliance.
Customer Support
Should any issue arise or questions be raised during gaming sessions:
- A dedicated Live Chat support system is available 24/7.
- Multiple communication channels via email (support@trinoslots.com)
- Frequent FAQ sections
The customer care team is knowledgeable and highly responsive, facilitating smooth problem resolution.
User Experience
Based on extensive review of the website structure and usability:
- Navigating between games and support areas feels seamless.
- Games load rapidly even with slower network conditions
- Responsiveness across different devices (mobile/desktop) consistently positive
Overall, it is clear that Trino puts considerable emphasis into ensuring a polished user experience.
Performance
The sheer volume of engaging titles from well-established software providers does much to enhance player satisfaction.
To further solidify this, regular updates are performed:
- Game content additions regularly
- Promotions and special offers
A proactive approach by the developers in responding to any issues has also been observed.
Additional Features
- Mobile version optimized for multiple platforms (iOS, Android)
- Clear gaming record tracking system for players
- Incentivized loyalty program
To be fully integrated into an evolving industry environment, the Trino platform includes additional features such as enhanced game filtering mechanisms allowing users to narrow down preferences based on software provider.
In conclusion:
By its relatively new but well-regarded position in a competitive market place and commitment towards player security, satisfaction, diverse selection of titles from multiple suppliers including NetEnt and Evolution Gaming has given it a respectable standing amidst numerous rivals.
