At a Glance

Pivox Labs is a global software development company providing IT solutions to enterprise worldwide. Combining proven expertise in technology and understanding emerging business trends, we help companies do business better and smarter.

We are not a technology. We are a collective of people that simply use technology to solve problems. And we are good at it because we continue to break through boundaries every day. However, this speed and the success that has come from it are only possible because we follow a set of core principles. These ensure we never stray from the path we set out all those years ago. Passion is one of our core principles and our core principles are what keep Pivox Labs from becoming just like everybody else.

Pivox Labs always believes in thought leadership and disruptive innovations, and that is the direction that we want to take the company forward. Our teams are given a chance to play with the latest cutting edge technologies and experiment extensively with them. The Pivox Labs Center of Excellence for various practices is constantly challenged to deliver innovative accelerators / Templates / Best Practices & Standards / Processes for some of the standard reusable patterns.

Vision & Mission

We offer premium software development and strategy expertise to hundreds of companies globally.

Principle

Our principle is to create
strong collaborative relationships with our customers.

Vision

Our vision is to be the technology partner of choice for forward looking customers by collaboratively transforming technology into business advantage.

Mission

To achieve our objective in an environment that fosters honesty, fairness and integrity and a single minded focus on the success of our customers.

Values

Innovation

Accelerate Innovation in business process through adaption of the most innovative technologies and alignment of market demand and offering

Operational Excellence

Creative, expert and open-minded innovation business vision, make business process smarter and more efficient

Best Practice & Standards

Develop simplified solutions with global technology industry standards and establish new extensions for easy adaptability

Customer Success

A commitment to surpassing our customer expectations and being an integral part of their success

Innovation

Accelerate Innovation in business process through adaption of the most innovative technologies and alignment of market demand and offering

Operational Excellence

Creative, expert and open-minded innovation business vision, make business process smarter and more efficient

Best Practice & Standards

Develop simplified solutions with global technology industry standards and establish new extensions for easy adaptability

Customer Success

A commitment to surpassing our customer expectations and being an integral part of their success

We Promise

Transparent Communication

Being transparent in business communications helps us create a platform of equal exchanges that build trust, faith, and long-term relationships. We achieve our company-wide goals by providing a distinct vision, a culture of straightforward communications & clear expectations of how we want our employees to achieve it.

Creative Thinking

We encourage everyone at Pivox to think differently, unconventionally or from a new perspective to unleash workplace creativity. Thinking “out of the box” is not just a phrase restricted to books, but at Pivox, it’s something we seek our employees to practice every day to eliminate false constraints when attempting to solve a problem.

Customer Delight

We believe that customer experience is the aggregate of all the touchpoints that our clients experience with our services. We don’t just provide exceptional services but exceed expectations, thus creating a positive emotional reaction. Customer Delight is a core value at pivox, and it helps us build relationships that stand the test of time.

Work Culture

We imbibe a customer-centric culture where client satisfaction and retention are our priorities. We take into consideration the changing requirements of our clients and provide them with solutions that add value to their business. Our team of experts works proactively with the clients to provide them with the best possible solution for every project.

Sustainable Excellence

Maintaining consistency is crucial for the success of our business. And we do so by lining up our thoughts and actions to excel in creating quality work. It leads us to achieve sustainable excellence and provide superior customer service, every single time.

Work Ethics

The commitment and integrity to give our 100% in everything, sets us apart from our competitors. Our team’s professionalism and dedication allow us to remain competitive and deliver world-class services.

Building Customer Value

We provide our clients with exceptional services and always aim to exceed their expectations by displaying persistence and adaptability in a team-driven approach & demonstrating the passion for speed and efficiency.

Commitment to Quality

We believe that quality is perceptual, conditional and a subjective attribute. We adhere to very stringent quality standards and have an uncompromising attitude when it comes to quality. We focus on delivering exceptional services to our clients.

SAP Partner Status

Pivox Labs is an official “build” member of the SAP® PartnerEdge® open eco system providing solutions extensions. We will have access latest SAP systems, technologies, tools and frameworks, which will allow us to stay current and provide our customers the best simplified solutions & support.

Customers

Service Partners

Clients Testimonials

Winfried Winterstein
Pivox Labs is a reliable partner. They took over our custom pricing solution incl. new SAPUI5-based front-ends very fast. Maintenance of the solution and implementation of new functionality was straight forward and with a very good quality.
Winfried Winterstein
Team Lead
Bang
Nice to hear that everything went well with your recent upgrade and that you had such a positive experience. Your feedback and recognition is very much appreciated - this is the level of customer satisfaction we strive to achieve. I’ll surely let the team know.
Bang
CEO
Greg Brady
Juan Gomez and particularly Jeremy Birkett from Terumo praised the iSupport Team very highly in terms of quick timely response times and quality responses.
Greg Brady
General Manger - Operations
Paul
I’ve been really impressed by pivox support team. They were really responsive and gave very clear answers and directions for steps we had to complete ourselves. I’m not sure if they’re local or offshore however I’ve found email comms to be great.
Paul
Zimmer Biomet
Darith
I like to thank the deployment, test and support team at Innovit. They’ve worked hard and provide exceptional service I can’t fault. Good work all and thank you for your help.
Darith
Thermofisher Customer

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